Frequently Asked Questions

Everything you need to know about your energy supply and orders.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days within the domestic region. Expedited options are available at checkout if you need your energy boost sooner.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive an email with a tracking link to monitor your shipment's progress directly from our warehouse to your door.

What is your return policy for food products?

Due to health and safety regulations, we cannot accept returns on opened food or supplement products. However, if your order arrives damaged, please contact us within 14 days for a replacement or refund.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.

Are Dextro Energy products suitable for vegans?

Many of our core dextrose products are vegan-friendly. Please check the specific ingredient list on each product page for detailed dietary information and certifications.

Do you offer international shipping?

Currently, we ship to most countries within Europe. Shipping costs and delivery times vary by destination and will be calculated automatically during the checkout process.